Dental Office Administration

Online evenings in Calgary

Dental Office Administrators operate the reception and front office of a dental clinic

Program length
26 weeks (about 6 months)
Next start date
Nov 16, 2026
Credential
Diploma
Tuition
$13,499
supervised practicum
4 weeks
students per cohort (avg)
12

What you'll learn

Dental Office Procedures and Technology

How a dental front office runs, from preparing patient charts to managing the daily schedule for the dental team.

Oral Facial Anatomy and Terminology

The dental and oral-facial terminology you apply when recording treatments and working with clinical staff.

Dental Software

Industry-standard dental software, including Maxident and RecallMax, for patient records, scheduling, and recall.

Customer Service and Office Reception

Reception, scheduling, and communication skills for working with patients, including those with special needs.

Insurance, Fee Guides, and Basic Accounting

Processing insurance claims and co-payments, working with fee guides, and the basic accounting a dental office handles.

Human Resources and Business Communication

Business communication and the administrative side of running a dental practice.

Supervised Practicum4 weeks

A four-week full-time placement in a dental office, applying your training in a real practice before you graduate.

Where this program leads in Alberta

Graduate placement rate
93.75%Source: ABES graduate employment figure.
Alberta salary range
$19–$40Source: Government of Alberta ALIS 2023 Alberta Wage & Salary Survey and Job Bank Canada. Hourly rates.

Who hires in Calgary

  • Private general and specialty dental practices (orthodontics, oral surgery)
  • Dental Service Organizations such as 123Dentist and dentalcorp
  • many independent Calgary clinics

Day to day tasks

  • Administrative patient care: managing appointments, reception and follow-up
  • Preparing patients’ charts and daily schedules for the dental staff
  • Updating patient records and documenting recent treatments and procedures on an electronic client management system
  • Communicating with medical insurance providers to determine if patients are required to make co-payments

Alberta labour market for this occupation

Entry level
ALIS lists Dental Office Receptionist among the job titles covered by its Receptionist profile. Requirements vary by office, and ALIS reports that most employers prefer applicants with at least a high school diploma plus related training or experience dealing with the public.
Where the work is
Dental offices sit alongside medical and health and wellness clinics among the settings ALIS names for this occupation.
A related occupation
Office administration is a separate ALIS profile rather than a step ALIS documents from reception work. ALIS sets the minimum education for administrative assistants (NOC 13110) at 1 year of post-secondary study.

The people

Graduates leave able to book appointments, chart patients, upload x-rays and process insurance billing on the software dental offices actually run.

What training here actually looks like

Graduate stories

“If you are hesitant about going back to school and feel like you need a career change, this is the perfect option for you.”
Lynsie G.Dental Office Administration · Class of 2024
“Choosing ABES was the best decision; I learned so much, and the Dental Office Administrator program was fantastic.”
Kassandra C.Dental Office Administration · Class of 2025

Excellent rating

Based on 321 Google reviews · Read them on Google

  • I am very pleased with my experience in the Dental Office Administration program at ABES College. Fatima is a patient and knowledgeable instructor who explains each topic clearly and genuinely cares about her students’ progress. Sunny, our program lead, is approachable and always willing to…

    Joumana BH Sep 24, 2026

  • I had a wonderful experience at ABES College while completing the Dental Office Administration program. The staff and instructors are very supportive, friendly, and professional. They create a positive learning environment and are always willing to help and answer questions. I’m especially grateful to my…

    Puneet Randhawa Sep 24, 2026

  • I am grateful for my experience with ABES college. I am close to finishing the dental office administration program with them and I will say it is worth it. The teachers are amazing, we had Sonia and Fatima and both of them were extremely supportive…

    Robyn Oldfield Sep 24, 2026

  • I’m very happy with my experience at ABES College, especially because of Fatima and Sunny. Fatima is a patient, knowledgeable instructor who explains concepts clearly and genuinely cares about her students’ success. Sunny, our supportive and approachable program lead, was always available to answer questions…

    Andrii Rzhechytskyi Sep 23, 2026

An honest comparison

ABES vs Robertson College

ABES College compared with Robertson College, by program length, tuition (all-in), and upcoming start dates.
What you are comparingABES CollegeRobertson College
Program length26 weeks (about 6 months)8 monthsSource: Robertson College: Calgary campus program listing (2026)
Tuition (all-in)$13,499CA$13,495 estimated totalSource: Robertson College: Dental Office Administrator program page (2026)
Upcoming start datesNov 16, 2026; Jan 19, 2027; Mar 30, 2027; Jun 7, 2027; Sep 13, 2027; Nov 1, 2027not published
Tuition & funding

One clear price. Real ways to pay it.

$13,499

Ask admissions about bursaries and payment plans

Licensing & accreditation

  • Alberta Advanced EducationLicensed private vocational school under the Private Vocational Training Act (Alberta)
  • Years operating35 years of career training in Calgary — established 1991

Talk it through before you apply

Apply to reserve your seat, or book your 15-minute discovery call with admissions.

Frequently asked questions

  • How long is the Dental Office Administration program?

    The diploma takes 26 weeks full-time at our Calgary campus, including a 4-week supervised practicum in a dental office. Classes are delivered in person.

  • What software will I learn?

    You train on the dental practice software offices actually use, including RecallMax. That means you can book appointments, enter patient records, upload x-rays, and process insurance billing from your first day on the job.

  • How much is tuition, and is funding available?

    Tuition is $13,499. Alberta Student Aid grants and loans are available, and an admissions advisor can walk you through payment options and any sponsorship you may qualify for.

  • Where do Dental Office Administrators work?

    Dental office administrators work in dental and orthodontic offices, dental laboratories, hospitals, oral prosthetic centres, insurance companies, and medical group practices.

  • Is there a practicum?

    Yes. You complete a 4-week full-time practicum in a real dental office before you graduate, so you finish with hands-on experience on your resume.

  • When can I start?

    New intakes open several times a year at our Calgary campus. The next start date is shown at the top of this page, and an admissions advisor can confirm seat availability.

  • What do Dental Office Administrators earn in Alberta?

    ALIS puts starting pay around $19–$24/hr (about $43,000 a year full-time), typical pay at $27–$30/hr (about $54,000), and experienced pay at $32–$40/hr (about $70,000). Wages are Government of Alberta ALIS 2023 Alberta Wage & Salary Survey and Job Bank Canada figures. The hourly rate is the reliable anchor; annual amounts assume full-time work, so part-time or casual roles earn less.

  • Will I find work after I graduate?

    93.75% of ABES graduates from this program are employed. On the wider Alberta picture: HOT as healthcare administration (ALIS) / Moderate for pure reception roles (Job Bank); about 4,735 employed as medical/dental administrative assistants. Steady, broad-based demand across the city’s dental practices.

  • Who hires Dental Office Administrators in Calgary?

    Private general and specialty dental practices (orthodontics, oral surgery); Dental Service Organizations such as 123Dentist and dentalcorp; plus many independent Calgary clinics.

  • How do I advance after I graduate?

    With experience alone: Treatment coordinator → office / practice manager → practice administrator (multi-clinic / DSO). No new credential legally required. Ceiling around $32–$40/hr (~$64,000–$80,000/yr) as an experienced practice manager. With further study: Registered Dental Assistant (clinical): separate CDAC-accredited program + NDAEB exam + CADA registration → ~$31.83/hr (~$52,431/yr). Business / practice-administration diploma → higher management pay. The biggest financial jump is moving UP into management, not sideways into clinical assisting.

  • Is Dental Office Administration the same as a dental receptionist?

    Largely yes, and the training goes further. ALIS lists Dental Office Receptionist among the job titles covered by its Receptionist profile, and reception is part of the role. The diploma also covers scheduling, patient records in dental software, and insurance billing, which is what lets graduates move up into treatment coordinator and practice manager roles. It is an administrative role, distinct from a clinical Dental Assistant, which is a separate regulated occupation with its own accredited program.

  • Can I take the Dental Office Administration program online?

    Yes. The program runs in class or online, with day, evening and weekend options. The four-week practicum is completed in person in a Calgary dental office.

Next start Nov 16, 2026$13,499

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